Interpreting the feelings of other people is not always easy, as we all know, and we rely as much on what they seem to be telling us, as on the actual words they say. Facial expression and tone of voice are obvious ways of showing our reaction to something, and it may well be that we unconsciously express views that we are trying to hide. The art of being tactful lies in picking up these signals, realizing what the other person is trying to say, an acting so that they are not embarrassed in any way. For example, we may understand that they are in fact reluctant to answer our question, and so we stop pressing them. Body movements in general may also indicate feelings, and interviewers often pay particular attention to the way a candidate for a job walks into the room and sits down. However, it is not difficult to present the right kind of appearance, while what many employers want to know relates to the candidate's character mannerisms, and psychological stability. This raises the awkward question of whether job candidate should be asked to complete psychological tests, and the further problem of whether such tests actually produce reliable results. For many people, being asked to take part in such a test would be an objectionable intrusion into their private lives. Quite apart from this problem, can such tests predict whether a person is likely to be a conscientious employee or a valued colleague?
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